Frequently Asked Questions

Everything you need to know about sustainable shopping at Recycle Boutique.

How do you ensure the quality of pre-owned items?

Every garment undergoes a rigorous multi-point inspection process by our expert curators to verify authenticity, check for defects, and ensure it meets our high standards for resale.

What is your return policy for vintage clothing?

We offer a 14-day return window for all items. Products must be returned in the same condition as received, with all Recycle Boutique security tags still attached.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

Can I sell my clothes to Recycle Boutique?

Yes! We offer a consignment service. You can drop off your high-quality pre-loved items at any of our physical locations or request a prepaid shipping kit online.

Do you ship internationally?

Currently, we ship to over 20 countries. Shipping costs and delivery timelines vary by destination and are calculated at the checkout stage.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.